Terms & Conditions (Retail)
Please make use of the payment options offerred by Stripe which include Visa and Matercard .
SHIPPING & HANDLING
All orders are shipped with a flat rate shown at time of checkout. Canadian orders over $150.00 before tax are shipped free of charge. International orders, including those to the US are not eligible for free shipping. Additional shipping charges may be added to orders that World Folk Art deems vastly more expensive to ship. International and US orders (outside of Canada) may be subject to additional duties, import taxes or brokerage and customs fees upon delivery. Because customs officials calculate these fees, World Folk Art is unable to give any estimation of these fees prior to delivery. Delivery to locations outside of Canada may also be delayed due to customs. Please allow extra time for deliveries to non-major cities, remote locations and outside of Canada. World Folk Art is not responsible for delays that may occur due to poor weather conditions and/or parcel volume. It is the customer’s responsibility to confirm correct address. World Folk Art is not responsible for incorrect deliveries due to mistakes on the shipping address.
Email customer service at firstname.lastname@example.org with subject line “Return” or “Exchange” within 7 days of receiving your order. Please include the reason for the return and photo if item is damaged. Allow 2-3 days for processing the return and to receive a Return Authorization (RA) number via email. All returns must be accompanied by an RA# from customer service. Any merchandise returned without an RA# will be refused. Returned goods must be in unworn condition, have original tags and labels intact, and be accompanied by proof of purchase. Clearance and Sale items are final sale and not eligible for return or exchange. Shipping costs are non-refundable, as is the the cost of shipping on returned items. It is recommended that you obtain proof of posting and a tracking number. World Folk Art will not accept responsibility for lost parcels. Any packages arriving with customs fees, etc, required upon delivery will not be accepted.
WEBSITE USER AGREEMENT
i. Your login information is for you solely and it is your responsibility to protect your username and password.
ii. Downloading catalogue or any printing of items contained herein this website are for ordering from World Folk Art Imports.
iii. We prohibit any copying for the purpose of reproduction by other companies. To do so would violate copyrights owned solely by World Folk Art Imports and would be prosecutable by law.
iv. We reserve the right to end user agreement without prior consent or notice. Failure to comply with user agreement will result in termination of account.